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Knowledge Base
Knowledge Base
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Knowledge Base
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7 Articles
Field Routes
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FieldRoutes- Freezing vs Deleting a Subscription
FieldRoutes- Enter new client into FR System
FieldRoutes- Knowledgeable
FieldRoutes- How to Cancel Appointments
FieldRoutes- Payments Portal: Reports
7 Articles
Onboarding
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Week 2 Text
Welcome to NCCS (Angela – before 9AM)
Day 1 with HR
Interviewing / New Hire Steps- Sharryll
Our Pre- Interviewing Video- Pay
2 Articles
Operations Manager
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Protected: Employee Incident- Injured
Protected: Record and Monitor phone calls
2 Articles
Material Safety Data Sheet
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Barkeepers Friend
Dawn Ultra Dishwashing Liquid
3 Articles
Email Templates
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Naturalcare Welcome Committee- LEVEL UPGRADE EMAIL
Protected: Not happy with Cost Email
Protected: Skip Up Charge Email
10 Articles
Pest Control
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Pest Control Call Backs
Pest Control – Adding contract client
Protected: Pest Control Skip Jobs
Protected: Pest Customer- Not receiving emails
Protected: Sync pest and recurring jobs
28 Articles
Maid Central
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Protected: Work Order Notes:
Protected: Connected a Client/Customer to the Incorrect QBO Account
MC Tech How to request a partial day off
MC Tech How to upload an excuse for an unexcused absence
MC Tech How to view Job Information
30 Articles
Training
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What is Solo Training?
Week 5 Expectations
Type of cleans
Training Directions for Trainers (10 Days)
Black Mold Info
106 Articles
Company Policies
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Naturalcare Cleaning Services Career Ladder
Welcome to Month 2! Your Schedule & Next Steps
Welcome to Month 2! Your Schedule & Next Steps
Client Communication
Week 3 Expectations
41 Articles
Method
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How to Clean Marble with Naturalcare Electrolyzed Solutions
Naturalcare Electrolyzed Cleaning Solutions – FAQs
Pantry Deep Clean (Decluttering, Wiping Shelves, Organizing)
Kitchen Reset – Deep Cleaning & Organizing (Inside Cabinets & Drawers)
Trash Bin Cleaning, Disinfectant and Deodorized
2 Articles
Safety Training Manual
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Breakage or Damages in a client homes
In home incident- Pets in home
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Study Guide
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