Training Directions for Trainers (10 Days)

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⭐ Daily Feedback: At the end of each day, review your trainee’s performance by giving 3 GREAT areas (what they did well) and 3 areas to keep improving on. This keeps feedback consistent, positive, and goal-focused.
⭐ Trainee Evaluation: Formal evaluations are completed on Day 1, Day 5, and Day 10. Additional evaluations can be done anytime if red flags arise or something needs to be documented for accountability and follow-up.
⭐ Identify Red Flags: Keep an eye out for early warning signs — attendance issues, negative attitude, poor communication, or quality concerns — and document or report them right away to keep training on track.

Week 1 Training is focus on Policy, Procedures and QUALITY. We can discuss time but we don’t want to rush, overwhelm or pressure for time.

Timing this week:
  • Day 1-0 We don’t add their time
  • Day 2-0.25 We start to count them but 15 minutes to your 60 minutes
  • Day 3-0.5 We start to count them but 30 minutes to your 60 minutes
  • Day 4- 0.75 We start to count them but 45 minutes to your 60 minutes
  • Day 5- 0.75 to 1 We start to count them but 45/60 minutes to your 60 minutes
  • Day 6 – 10 We do count their time but just request it as needed and your 100% approved

Progress is great, but don’t trust it blindly—give your work the ol’ quality check before you head out the door. Your mop might be magic, but it’s not psychic!

 

No Need to request extra time during this week- Angela is watching and has made room

📅 Day 1 – Orientation & Basics Day 1 Training Video

Focus: Introduction to company, quality expectations, policies.

Trainer Tasks:

  • Go over app usage (Maid Central), timekeeping, supplies.
  • Review 1 PM check-in and how to contact office.
  • Explain our culture and what “quality” looks like.
  • Daily Feedback

Show:

  • Tour supplies.
  • How to clock in/out and check schedule.
  • 1 on 1 In same room training on Kitchen, Bathrooms and Dusting- Stay in the same room the whole time

Jotform Notes:

  • Quality: Medium (learning curve is okay!)
  • Attitude: Are they asking questions?

*** At the end of the day, alone, fill this out. This is between you & Candice: https://form.jotform.com/212663957468167

📅 Day 2 – Core Cleaning Process

Focus: Walk through full home cleaning steps.

Trainer Tasks:

    • Key Training- How to get into a clients home
    • Text ahead to Client/ FYF Client Communication… Never Evers 
    • Show full sequence: dusting, kitchen, bath, floors.
    • Watch them attempt one area solo.
    • Daily Feedback
  • Let them be the one checking in with Maid Central daily

Show:

  • Explain expectations for deep cleaning vs. maintenance.

📅 Day 3 – Tools, Checklists, and Feedback

Focus: Reinforce tools and feedback system.

Trainer Tasks:

Show:

  • Use of steamers, vacuums, and microfiber cloths properly.
  • 1 PM Training

📅 Day 4 – Add-On Services – Show them how

 

Trainer Tasks:

  • Explain what “add-ons” are and when we do them.
  • Daily Feedback
  • Have them do the 1PM check ins

Show:

  • Fridge, oven, inside windows. (Any House)
  • Hand-wiping blinds/baseboards (Any House)

📅 Day 5 – Tidy-Ups, Moves, and Service Types

Request Extra time if needed: https://form.jotform.com/200927570882158

Focus: Introduce specialty cleanings.

Trainer Tasks:

Show:

  • Explain and walk through examples.
  • Preform Inside Oven- You pick the house

Jotform Notes:

  • Can they explain the difference back to you?
  • Are they overwhelmed or engaged?

Week 2 Training is focus on Time and QUALITY- Remember Trainees have 4 to 6 weeks to improve their time. Remind them of that

📅 Day 6 – Cleaning Wet & Dry rooms/ Time divided by 2 Tips on managing your time video

Focus: Trainee begins performing add-ons with guidance. Start stepping back more.

Jotform Notes:

  • Be honest about mistakes or extra help needed.

📅 Day 7 – 8

Focus: Build confidence in extras and pacing.

Trainer Tasks:

  • Teach how to stay on pace while maintaining quality.
  • Focus on small detail correction.
  • Daily Feedback

Jotform Notes:

  • Are they improving?
  • Any repeated struggles?
  • Time and pace check.

*** At the end of the day, alone, fill this out. This is between you & Candice: https://form.jotform.com/212663957468167

📅 Day 9 –10 Solo Prep

Focus: Minimal assistance.

Trainer Tasks:

  • Only jump in for safety or major corrections.
  • Give space and observe.
  • Talk to them about going solo, and what the 90 day program is
  • Daily Feedback

Welcome to the 90-Day Nurturing Program!
You’re not on your own—we’re here to guide you every step of the way.

Toni will work hands-on with you Day 1 and continue supporting you through check-ins, quality feedback, and goal setting. As you move into solo work, your schedule will stay light so you can focus on time and quality.

You’ll grow at your pace—with clear goals, daily support, and a team behind you. Let’s do this together!