Interviewing / New Hire Steps- Sharryll

Tell them it is a pre hire assessment.

Thank you for taking the time to apply! Once you click submit below you will be sent to the second (and last) part of the application.

It is a quick 8 min survey. Completing this helps us understand your compatibility with our company culture, but also provides you with insightful report on your Sincerity, Materialism Avoidance, Fairness, and Modesty – key traits that could illuminate your personal and professional potential.

If you send them the
  1. Check Background with https://www.instantcheckmate.com/

If PASSED:

  • Send Welcome Email from Infusion Software: https://cb108.infusionsoft.com/
  • Add to Google Slide sheet and pair with Trainer
  • Add to Maid Central
      1. Edit/Add Team Color with Zip code
  • Add to Automate Motivate
  • Add to Gusto
  • Add to FYF
  • Assign Supply Scheduling Date
  • Update GroupMe calendar for Trainers
  • Assign Supply check list and fill out check list-Team Color

In Maid Central Add Employee Notes: Days added based off their START date (not hired date) 

🚀 WEEK 1: FOUNDATION (Days 1–7)

Focus: Welcome, basics, and expectations

  • Day 1: Welcome to NCCS (Angela – before 9AM)

  • Day 2: Week 1 Text (Angela)

  • Day 3: When Do I Clock In? (Angela)

  • Day 4: Meet the Staff

  • Day 5: Candice 1-on-1 (Candice)

  • Day 6: Week 2 Text (Candice)

  • Day 7: Attendance Policy (Angela)


🧼 WEEK 2: OPERATIONS (Days 8–14)

Focus: Systems, expectations, and structure

  • Day 8: What is a 1PM Check-In (Angela)

  • Day 9: Understanding Payroll (Candice)

  • Day 10: Supply Request Reminder (Sharryll)

  • Day 11: Paid Time Off (Sharryll)

  • Day 12: Week 3 Solo (Angela)

  • Day 13: Trainer Evaluation Form (Candice)

  • Day 14: How to Earn Bonuses (Sharryll)


⚙️ WEEK 3: PERFORMANCE HABITS (Days 15–21)

Focus: Efficiency, accountability, and quality

  • Day 15: “Watch the Clock” Time Training + Goodie Bag (Sharryll)

  • Day 16: Client Communication (Candice)

  • Day 17: 90 Days & Under Quality Check Cheat Sheet (Sharryll)

  • Day 18: Cell Phone Policy (Angela)

  • Day 19: Prepare Your Leave-Behinds (Sharryll)

  • Day 20: Welcome to Month 2 (Angela)

  • Day 21: Breakages/Damages Protocol (Angela)


🏡 WEEK 4: SKILL BUILDING (Days 22–30)

Focus: Mastery, independence, and consistency

  • Day 22: Types of Cleanings (Angela)

  • Day 23: Productivity (Leaving Homes Early) (Angela)

  • Day 24: Managing Tips (Candice)

  • Day 25: Automate Motivate Rewards (Sharryll)

  • Day 26: Core Values (Candice)

  • Day 27: Electrolyzed Cleaning Solutions (Sharryll)

  • Day 28: Performance Support (Sharryll)

  • Day 29: Sign-On Bonus Program (Sharryll)

  • Day 30: Week 5 Check-In (Angela)

  • Day 30: Send to Diana H’s House (Angela)


📈 EXTENDED TRAINING & CHECKPOINTS

  • Day 35: Candice 1-on-1 (Time Audit) (Candice)

  • Day 40: 1-on-1 w/ Toni + Know Your Flow (Sharryll)

  • Day 42: What is Solo Training (Sharryll)


🎯 MILESTONES

  • Day 60: Welcome to Month 2 (Angela)

  • Day 90: 90-Day Raise (Angela)

  • Day 90: Candice 1-on-1 Request (Candice)


🏆 LONG-TERM GROWTH

  • Day 360 (1 Year): Annual Review (Candice)

  • Day 730 (2 Years): 6–8% Bonus Increase (Candice)

 

In Maid Central Add Employee Notes: 1 week notice

  1. Day 3 Pre-Start 1 week notice– Do you have any questions? – Sharryll Task

In Maid Central Add Employee Notes: 2 week notice

  1. Day 3 Pre Start Two Weeks – – Sharryll Task
  2. Day 6- Pre-Start 1 week notice– Do you have any questions? – Sharryll Task

 

If needed:

Diana’s Calendy https://calendly.com/app/scheduled_events/user/me

Monday to Friday interviews.
Afternoons only on Monday and Thursday to reserve time for onboarding
Friday interview schedule is 10:30am-1:30pm to reserve time for contacting and inputing new hires and managing supplies. Full days on Tuesday and Wednesday

Hiring Goal
Hire 2 people per week, with 2 people starting each week. 1 person hired and 1 person starting if approved by Candice.
Can hire more than 2 or 3 candidates if approved by Candice.

Communication
Call and/or text candidates within 24 hours of document completion (maximum of 48 hours).
Track documents and follow-ups using Todoist. Tag Diana to do reference checks if needed.

Let Candice know if you need help making calls

End of week check
Ensure all candidates (except Friday’s interviews) have been contacted by Friday morning.

Flexibility
More hires can be made if given approval by Candice.

Questions with trainers go through Candice